1.1 We, us, our mean Lane Image Consulting.
1.2 You and your mean the purchaser of goods or online courses / programs from Lane Image Consulting.
1.3 This is a contract between us and you.
2.1 When you purchase courses, audio or video content from us, this material is solely for your personal, non-commercial use. You agree to not otherwise copy, reproduce, distribute or use the content other than as set out in this contract. You must not sell, transfer, lease, modify, distribute or publicly perform the content in any manner and you must not exploit it commercially. You agree to not tamper with the content or create any derivative works there from. The exception to this is the digital colour palettes and the digital drapes- You may use these in your marketing materials and you may add your logo. These palettes and drapes are strictly not for resale.
3.1 You may request to make payment by installments. If you and we agree that you may make payments by installments you must pay all installments on or before each due date.
3.2 The due date for each installment is 30 days after purchase and payment of the first installment, and 30 days after each previous installment.
3.3 All goods sold by us are charged in Euros.
4.1 We will repair or replace at our discretion any goods which are physically defective for the period of 12 months after purchase. This warranty does not apply to defects which occur because of misuse or accidental damage.
5. The French Civil Law
5.1 We will adhere to French Civil Law in relation to any contract we create with you.
5.2 For the avoidance of doubt, nothing in this contract limits or restricts your ability to make a claim against us that may be available to you for our failure to comply with a guarantee under the French Civil Law.
6. Refunds & exchange
6.1 Voluntary refunds:
(a) If you work through the first few modules of a course and are not totally happy with it, then we will refund your money. Unless stated otherwise, all online courses has a 14 day money back guarantee and refund period. The Connect & Convert Course & The Colour Analysis Made Simple Program have a 7 day money back guarantee and refund period. In the case of the Unstoppable Style Program, the first installment or €434 is non-refundable as you get access to a downloadable style guide template once you join the program. In the case of the Savvy Stylists Business Academy, €883 is non refundable as you get access to all downloadable content from the time you join the program.
I believe in my courses and many image consultants have experienced fantastic growth, development and results from investing in my programs. This type of progress requires that you follow the course and do the work. You must demonstrate that you have participated in the Course by accessing course content and/or joining the Facebook community for the course before requesting a cancellation of your course membership and refund. We may request the submission of completed worksheets, activities and exercises in considering your refund request. A change of mind does not constitute a valid reason for cancellation and request for refund. In considering your refund we may also charge an admin fee at our discretion.
Requests for refunds must be made in writing to me within the defined refund period as listed above in section 6.1 (a), at email@example.com.
(b) If you receive your money back you must delete every copy of the product that you have downloaded as well as copies you have placed on other devices or media.
6.2 You may be entitled to a refund as a result of your rights under the French Civil Code. Our goods come with guarantees that cannot be excluded under French Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
6.3 If you are entitled to a refund, we will refund your money within two weeks of notice to us and the entitlement arising.
6.4 If you are required to return any goods, you are liable for the cost of returning those goods unless the cost is significant.
6.5 Your refund will be paid in the currency in which it was received by us. If you paid in a currency other than Euros, you are liable for the costs of exchange.
8.1 These Terms are governed by and to be construed in accordance with the laws of France. You irrevocably and unconditionally submit to the exclusive jurisdiction of the courts of France.
8.2 If any of these Terms is found to be invalid or unenforceable by a court of law, such invalidity or unenforceability will not affect the remainder of the Terms which will continue in full force and effect..